Shipping policy
At Souq Al-Rayyan, we are committed to providing a smooth and reliable shopping experience for our customers. Please review our shipping policy below for complete details.
Free Shipping
We are pleased to offer FREE shipping on all orders, with no minimum purchase required.
Processing Time
- All orders are processed within 2–3 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- In case of high order volumes, processing times may be slightly delayed. Customers will be notified accordingly.
Shipping Time
- Estimated delivery time: 3–7 business days (depending on your location).
- Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or customs processing.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking details.
Shipping Coverage
- We currently ship across all regions within United Arab Emirates.
- For international shipping inquiries, please contact us before placing your order.
Incorrect Address Disclaimer
- Please ensure that your shipping address is correct at checkout.
- Souq Al-Rayyan is not responsible for orders shipped to incorrectly provided addresses.
Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time or appears lost, please contact us immediately.
- We will coordinate with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, feel free to reach out:
📧 Email: alrayyanshop786@gmail.com
Thank you for shopping with Souq Al-Rayyan!
